Frequently asked questions
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Compare the market sites are all free, but they make their money through payouts from the energy companies themselves. We are powered by our members, not by energy firms. Trafero is a completely independent broker, we do not accept payments, kickbacks or any commissions from any companies. This means that we are able to search the entire market to find you the absolute best available deals without any pressure or rankings from any company.
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To sign up, you’ll just need to give us a little information about you, your home and your current energy use. You’ll get the most accurate savings estimate by giving precise information, so it’s easiest to sign up with your annual bill at hand. Try our simulator here.
- 03
Comparison sites are technically marketplaces for Retailers, as they are allowed to negotiate their own prices with the companies they feature - on the condition that the company isn't allowed to make prices on comparisons higher than they would be on its own website. And as these negotiations are separate, Retailers sometimes quote different prices on different comparison sites.
Plus, comparison sites don't feature exactly the same Retailers. So it could be that what one comparison site shows you is not the same as another.
At Trafero we search the entire market, we don't have deals with any Retailer and we don't differentiate between them. Our first priority is you, our customer and we try our best to find you the best deal.
- 04
Supplier auto switching works by automatically finding and switching your energy supplier to the best deal available, saving you time and money. It involves monitoring the energy market and making the switch on your behalf without any hassle on your end.
1. When we find a new deal, we ask the new supplier to sign you up. The new supplier will then contact you and send you their contract in your email.
2. Sign your new contract and return it to your new supplier.
3. Your old supplier will get notified that you have switched and issue your last invoice and then will close your account.
4. Your new supplier takes over, so you can enjoy your new deal and savings.
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